Pauline went above and beyond to make sure I had a wig for my birthday.
She was always responded promptly and was thorough in answering all my questions. I will most definitely be purchasing from her again.
I DID NOT GET THE WIG BUT THE SELLER WAS ON TOP OF IT~!
SHE EMAILED ME RIGHT AWAY AND it was just BAD TIMING for SHIPPING ON MY PART.
SHE QUICKLY STOPPED THE CHARGE AND DID WHAT A GOOD BUSINESS OWNER DOES. RESPONDS PROMPTLY AND NICELY! I PLAN ON DOING BUSINESS WITH THIS SELLER IN THE FUTURE! THANK YOU, YOU CAN COUNT ON GOOD SERVICE. I HEARD THE WIG IS GREAT TOO.
Wow. Simply put, how refreshing it was to buy from a seller with great communication and integrity. Wife and I will be buying from Wig Galaxy again, you can TAKE THAT TO THE BANK. GREAT JOB Wig Galaxy.
The shipping time is a little slow but the product was as decribed!
LOVE, LOVE, LOVE THIS SELLER & HAVE ALWAYS BEEN THOROUGHLY DELIGHTED WITH THE MANY ITMES OF I PURCHASED FROM HER.
I AM A CUSTOMER FOR LIFE, & HAVE HAD THE PLEASURE OF DOING BUSINESS WITH HER FOR MANY YEARS. TREAT YOURSELF, & BECOME ONE OF HER CUSTOMERS. YOU WILL HAVE A WONDERFUL NEW FRIEND WHO WILL ALWAYS GUIDE YOUR DECISIONS WITH HER MANY YEARS OF EXPERIENCE & INSIGHTFUL PRODUCT KNOWLEDGE!
This the best wig for its $$$. Packaged well, arrived before ETA. The wig is beautiful. For a synthetic, you would never know.
Customer service was courteous so I give a star for that but the seller informed me the product is on backorder, will not be in for 2 weeks and would not allow me to keep my order. She told me I must cancel the order and then reorder. I found that roundabout and odd and what if the price goes up? Felt forced to cancel. Be Careful.
Pauline, at Wig Galaxy, is the best. The color I ordered was SO wrong. I contacted her and we worked together to get what I wanted. I wanted this wig for an upcoming trip and she went above and beyond to make this happen.
Looks like I will receive it in plenty of time. Thanks so much Pauline.
BEST OF THE BEST CUSTOMER CARE, PRODUCT KNOWLEDGE, EXPERIENCE & ABILITY TO CUSTOMIZE PURCHASES TO YOUR OWN NEEDS. NOBODY DOES IT BETTER.
I HAVE PURCHASED MANY THINGS OVER THE YEARS, & HAVE ALWAYS BEEN DELIGHTED WITH EACH OF THE THINGS I HAVE GOTTEN. ALWAYS THERE TO OFFER PERSPECTIVE ON DECISIONS I AM MAKING & WON'T ALLOW ME TO PURCHASE ANYTHING THAT ISN'T REALLY RIGHT FOR ME. I ADORE THIS SELLER
Second wig purchased. Service is wonderful and wig is exactly what I ordered. Received it in less time that stated in discreet packaging.
Will use this seller again and again!
EXCEPTIONAL CUSTOMER CARE, EACH & EVERY TIME. THIS SELLER MAKES EVERY SHOPPING EXPERIENCE A PLEASURE. ALWAYS TOP QUALITY ITMES AT FAIR PRICE POINT, WITH SECOND TO NONE CUSTOMER SERVICE.
I AM ALWAYS DELIGHTED WITH MY PURCHASES. THANK YOU SO VERY MUCH FOR YOUR HIGH STANDARDS & FOR MAKING ME FEEL VAUED AS ONE OF YOUR RETURNING CUSTOMERS!!
Pauline with Wig Galaxy is the absolute best! She helped me with express shipping so I'd have my hair in time for a trip, sent extra "goodies" with it (shampoo, conditioner, combs, etc.), and is just a delight to work with.
I won't bother with those other online wig stores again,